I asked the support team for our fleet-tracking software a simple question: How do I log a truck’s oil change before it’s due? Instead of a direct answer, they sent me a 10-page PDF of the user manual.

I uploaded the manual and my original question to ChatGPT. Within seconds, it gave me the answer I needed. I tried the same approach with Claude and got a useful answer there too.

That’s the kind of support I wanted: a clear answer to my question, not just a PDF to work through. I’d like to see MyGeoTab offer that kind of help.